Run a results workshop

Looking at the happiness at work survey results all together helps create a shared understanding of where your team really is.

To run a workshop to discuss your team results we suggest you get everyone together in one room with a computer, an internet connection and if needs be – a projector. Schedule a generous amount of time for the meeting – between 1 ½ and 2 ½ hours. A whole morning or afternoon if you are also going to create action plans.

In terms of an agenda, we suggest the following activities:

  1. Take a mood check. It is a good idea to start by asking everyone to say how they are feeling about seeing the group’s results. Some people may be curious – others anxious or cynical. This mood check gets everyone’s voice heard straight away.
  2. Look at the results. There are different “views” of your team results: happiness landscape, highlights & lowlights and dynamic model. Use whichever of these that you feel most comfortable with – or in combination – but be aware that if you use the happiness landscape view that your team’s results cover the whole range indicators not just the one labelled “our team” – which reflects team relationships only.
  3. Explore the results. There is no right way to explore the results. You can go through them systematically, looking at each area in turn. Or you can take a more organic approach, following where the energy and interest takes you in the room. Notice that we are naturally drawn towards the red lights and the less good results so make an effort to take notice of the green ones too!
  4. Talk about the results. It is good to get everyone talking about the results. Try to ensure that everyone in the room gets a chance to have a say. Quieter people in the room normally have excellent things to say but are often less forthcoming. Conversely some people can be very forthcoming – it is good if they can stand back sometimes to give space to others. Don’t be afraid of some silences – sometimes reflection time is needed. Some useful prompts can be:
    1. What do you care about?
    2. Does anything surprise you?
    3. What doesn’t surprise you?
  5. The Big Picture. Once people have had time to explore the results, direct attention to the big picture – the results overall. How do they feel about them now? Are they feeling different than when the workshop started? Do they ‘see’ anything differently now?
  6. Small group time. If you have a large group it can be good to split up into smaller groups of 4-6 people. Give the groups about 45 minutes to an hour to look at the results together and identify:
    1. What is going well?
    2. What is not going so well?
    3. Remind the small groups to ensure that everyone gets to talk. Also ask them to select a spokesperson to report back to the main group.
    4. If you have several teams it can now be a good time to split into teams and go look at their team’s particular results but following a similar process. Teams do not have to share their results if they don’t want to but it is helpful for them to share their insights.
  7. Goods and Bads. Get everyone together again and ask the spokespeople to share about their group’s insights. Make a list on a flipchart of the ‘goods’ (things going well) and the ‘bads’ (things not going so well). Allow a space for emerging common themes too.

Now all the common themes and ‘goods’ & ‘bads’ have been listed it is time to create a “making work happy” action plan.